Meet the team at Sterling Carpet & Flooring! Our talented staff has accumulated years of industry experience that they will use to help you achieve your carpet & flooring dreams. For all your flooring needs, trust the team at Sterling Carpet & Flooring.

Dan Mandel | Sterling Carpet & Flooring

Dan Mandel


I have been in the flooring industry for 21 years and am amazed how it continues to grow and evolve. My favorite types of flooring are luxury vinyl plank and carpet. My family has owned the business since 1987 and growing up in the industry with my father has been one of the greatest joys of my life. I have a beautiful and incredible wife Allison and three amazing kids Delanie, Sawyer and Keegan. We spend most of our time participating in their various activities and love being parents! My hobbies include golf, spending time with neighborhood friends, travel and giving back to some of the various charities we are involved with.

Rich Mandel

Special Account Manager

I have been involved in the flooring business since 1987 when my best friend from college (John Ernst) and I purchased Sterling Carpet. We were not experts on flooring but we realized customer service would make up for any technicals we didn’t know! Fast forward to 2016and our business. Was taken over by my son Dan Mandel. We now have 2 stores and he has grown the business exponentially, always keeping in mind that we are more interested in making a customer rather than a sale.

My life at Sterling has provided me with the time to Travel extensively, play some golf, and concentrate on charities that are dear to our heart.

Rich-Mandel | Sterling Carpet and Flooring
John Ernst | Sterling Carpet & Flooring

John Ernst

Sales/Designer Anaheim

I’ve been in the floorcovering business since 1987 when Rich Mandel and I purchased Sterling Carpet. I’m still involved in the business because I truly enjoy the people, both customers and co-workers. My favorite flooring is the one that meets the needs and expectations of our clients. When not at the store, you can find me on the golf course or at the beach. Cheers and thanks for your business!

Cari Wilkinson


Cari Wilkinson began her career at Sterling as the receptionist in 1994. She now oversees all finances as the Chief Financial Officer of the company. She spends her free time golfing,skiing paddle boarding and playing with her dogs.

Cari Wilkinson | Sterling Carpet & Flooring
Lupe Brookhart | Sterling Carpet & Flooring

Lupe Brookhart

General Manager

I have been in the flooring industry for 9 years. While I do enjoy my job my favorite thing in the world is being the proud father of two amazing children.
We love to spend time hanging with our dog S’More, enjoying the lake and playing or watching sports.

David Fay

Manager-Mission Viejo store

I have really enjoyed working in the flooring industry the past 32 years. I have been lucky to work with amazing people and been part of teams that make the business grow. Although there have been new products launched in those years, carpet will always be my personal favorite flooring. Married 30 years to my wife Kathy, my proudest achievement is watching our two children, Kaitlyn and Zachary, become caring and responsible adults.

David Fay | Sterling Carpet & Flooring
Marty Diaz | Sterling Carpet & Flooring

Marty Diaz

Install Manager

I started at Sterling as a warehouse employee back in 1995. Since then I have worked my way to lead install manager and love my job! Dealing with our many install crews and seeing the customers finished carpet and flooring is what I look forward to most. I enjoy camping and spending time with my family.

Deryl Tolentino


I have been at Sterling since early 2021 and am loving my job. I was an experienced flooring installer who decided to get into customer service and overseeing the many installations we do at Sterling. I like to spend time with my wife and two young kids.

Deryl-Tolentino | Sterling Carpet and Flooring
Josh Kemper | Sterling Carpet & Flooring

Josh Kemper

Sales/Designer Anaheim

I have a wife, two beautiful daughters and another baby on the way.
I laid my first floor in 2001 at just 7 years old in my parents' showroom in Pennsylvania. My mom has been helping people improve their homes with the flooring they love as long as I remember and now I get to do the same as part of the Sterling family!

Kyler Robinson

Marketing Manager/Estimator

Hello! I'm Kyler, a Media Specialist passionate about crafting exceptional spaces. My journey in the flooring industry started in October 2020, branching from a background in scenic design for theatre & film and custom interior carpentry. Here at Sterling Carpet & Flooring, I strive to make personal connections with our customers online and in their homes through social media, digital promotions, and our complementary in-home estimates.

Beyond my professional endeavors, I thrive on engaging in various creative pursuits. These include home projects that allow me to channel my carpentry skills, and collaborating on film projects with friends. Disneyland has always held a special place in my heart and you'll find me there many times a month.

Kyler Robinson
Robin Kemper | Sterling Carpet & Flooring

Robin Kemper

Sales/Designer Anaheim

I started in the flooring industry 24 years ago in Pennsylvania when my youngest son ( of 2 ) started pre-school. In 2009 we moved to California where I continued to do what I love. I don’t sell flooring, I help people buy what they love to make their home beautiful! I’m a proud “Gramma” and am happy to have my son Josh now working with me. Sterling is a family that I am blessed to be a part of.

Jeannette Burns

Sales/Designer Anaheim

With over 30 years of experience, Jeannette Hill plays an integral role at sterling flooring She shares her passion for design and color combining her technical knowledge with her sense of style; to offer valuable suggestions to customers on color and texture. Jeannette not only offers extensive expertise but understands that great value comes with her exceptional commitment to customer service.
I live in Lake Forest California with my husband Spencer and our dogs Jax’s and Bowie My favorite thing in life is to be with family singing karaoke in my back yard feeling like a rock star :)

Jeanette Hill | Sterling Carpet & Flooring
Delis Walker | Sterling Carpet & Flooring

Delis Walker

Sales/Designer Mission Viejo

Left UK in 1988.
Worked in flooring over 30 years and absolutely love it. Went to design school during this time. Also inspected failing floors for several years.
Favorite flooring patterned carpets. Hard surface love them all.
Hobbies: Bike riding, gardening (my rose garden).
Family: Am happily married. Most of my family is in the UK.

Danny Flores

Sales/Designer Mission Viejo

Been working in the flooring industry for 10 years. Have experience installing carpet. Favorite part of the job: helping customers navigate the abundance of flooring options and seeing a smile on their face when the project is completed. When I’m not working, I love spending time with my child, during the summer I like to hang out poolside and on occasion I like reading a good book.

Danny Flores | Sterling Carpet & Flooring
Jan Morales | Sterling Carpet & Flooring

Jan Morales

Sales/Designer Anaheim

I have been in the flooring and building industry my whole long career and there is no better place than here at Sterling! Their commitment to the Customer allows me to offer the best price and quality of products and installation. I enjoy sharing my knowledge and helping our clients make the best decision for their needs and budget!

Sal Barron

Sales/Designer Anaheim

I literally grew up in this industry. As a kid, I would spend my weekends helping my father install in his floor covering business.

Having been in this industry for over 40 years I have seen a lot of exciting products but nothing has taken over like the LVP waterproof floors. My favorite floors to sell are hardwood (nothing makes more of an impact) and commercial flooring because there are so many textures and finishes to combine. It gives me a special feeling going back years later to see our floors down.

When I am not working, I enjoy spending time with my family (6 grandchildren) and working on projects around the house.

Sal Barron | Sterling Carpet & Flooring
Ariel Ramos | Sterling Carpet & Flooring

Ariel Ramos

Sales/Designer Mission Viejo

Hi, my name is Ariel. I have been in the flooring industry since 2019. I am a very passionate person which spills into my work. I went to school for interior design for a while. My favorite type of flooring is engineered wood due to its gorgeous natural characteristics. I spend most of my time trying new things and enjoying the sunshine.

Kristie Heicke

Sales Team Member

Kristi has been in the flooring business for 10 years, she started her career as Sales Representative for Anderson Tuftex, Mohawk on the Builder Multi-Family side of the business. She recently worked with Karndean Design Flooring. Kristi has experience with Carpet, Engineered Flooring, Laminate, and LVT.

Kristi decided to come over to the retail side and become a new family member of the Sterling Family, Kristi is delighted to be here and is already making new friends with our customers. She takes pride working with her customers, she makes them feel right at home.

Kristi loves to spend time with her family and friends, her favorite thing to do is have family over to BBQ, visit and reminisce. Kristi has 3 children who she adores, Kristi and her husband love to spend the weekend in Palm Springs it’s their happy place. The love of her life is her Golden Retriever “Bogey”

Kristie Heicke

Mary Beth Granger

Outside Sales

I started on State College Blvd in the early 1980s when tile and carpet were the predominant items for homes. I started on the Blvd. with California Wholesale Tile. After 6yrs, as our Tile Mile began to grow and more companies were opening, I moved over to Morena Tile. I was with Morena until I had my son in 1997. I did remodeling and consultation work while I was raising my son Garrett. I also owned a Hot Dog Cart and ran a snack shack to help support us. I truly enjoyed my career enough to come back when he was in middle school. I accepted a position with Delta Floors and became the Senior Project Manager within a couple years. I was with Delta Floors for 7yrs. My last position was with Belmont Carpet and Flooring as a Project Manager, most of my clients have followed me throughout the years and I am happy to say they still keep me Very Busy. Back in the beginning of my career there were 3 stores here, California Wholesale Tile, Belmont Floors, and Sterling Carpet. I am very happy to have accepted a position here with Sterling Carpet November of 2023. I was honored when Rich Mandel said, “MaryBeth, you are like the Mayor of State College Blvd.” Thank you Dan Mandel for the opportunity to work for you and with your staff. 

Vivien Meleen

Sales Support/ Accounting

Vivien enjoys working in the flooring industry, this marking her 28th year. She started working part-time while pursuing her Bachelor of Science degree in Business Administration (Marketing). She found a great fit with the STAINMASTER® marketing team, working directly with flooring retailers across the western states. This eventually landed her this opportunity to be a part of the team at Sterling Carpet & Flooring, a company she highly respects throughout her flooring industry career. It goes without saying her favorite flooring is carpet; however, she is gaining a new attraction to LVP. She enjoys photography, especially of her travels with her husband, family, friends and Boxer dogs.

Vivien Meleen | Sterling Carpet & Flooring
Vicenta Henriquez | Sterling Carpet & Flooring

Vicenta Henriquez

Sales Support/ Accounting Mission Viejo

“V” for victory. She has been in the restaurant industry as a banquet manager for 32 years before she moved her expertise to the flooring industry at Sterling in June, 2021. She jumped right in to bringing together the sales from Mission Viejo and the smooth coordination of installation schedules. Besides spending more time with her husband, her regular routine includes working out on her Peloton and walking her French bulldog Louie. Another love of V’s is shopping for the real Louis Vuitton.

Debbie Fenner

Office Manager/Order Desk

Sterling Employee 1987-1994 & 2013 to present.
Spreadsheet queen.
German Shepherd mom.
Carpet, even though not as popular as hard surface, is my favorite flooring. It’s soft and cozy and can set a tone in a room or home.

Debbie Fenner | Sterling Carpet & Flooring

Eric Segura


Eric Segura | Sterling Carpet & Flooring
Noe Crescencio | Sterling Carpet & Flooring

Noe Crescencio


Jair Clara

Jair Barrera | Sterling Carpet & Flooring